Meneja wa Bidhaa Airtel Money (Bima na Kadi za Mtandaoni)

A strategic and results-driven Product Manager to lead the development and growth of our Insurance and Virtual Card product lines.

This role requires a deep understanding of financial services, customer needs, and digital product development. You will work cross-functionally with internal teams and external partners to deliver innovative solutions that drive customer engagement and revenue growth.

Why Airtel Africa?

At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.

We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.

By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.

Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.

Product Strategy & Development

Define and execute product roadmaps for Insurance and Virtual Card offerings

Conduct market research, competitor analysis, and customer feedback to identify opportunities and gaps

Develop business cases and product proposals for new initiatives

Identify market opportunities, customer pain points, and emerging trends in global remittances and payments

Work closely with engineering, compliance, operations, and marketing teams to deliver high-impact features.

Execution & Delivery

Lead product development lifecycles from ideation to launch and post-launch optimization

Define product requirements, user stories, and acceptance criteria

Monitor product performance and customer feedback to drive continuous improvement

Ensure growth of product adoption by driving usage, growth of unique users, value transacted and revenue in the assigned portfolios

Manage all communications, customer engagements and meetings with partners

Coordinate with Marketing, CX and Usage & Retention team to develop initiatives to increase usage of products and services. (Campaigns)

Compliance

Ensure proper onboarding of partners including up to date contracts and due diligence

Ensure products meet regulatory requirements across jurisdictions (AML, KYC etc.)

Stakeholder & Partner Management

Collaborate with internal teams (Tech, Marketing, Legal, Compliance, Finance) to ensure seamless product delivery)

Manage relationships with external partners including insurers, investment platforms, and card issuers

Negotiate and structure partnership agreements to support product goals

Performance management & Reports

Conduct Daily, weekly, Monthly reviews to track and monitor performance against business targets

Prepare timely management reports highlighting performance against set business KRAs

Drive continuous improvement through data analysis and feedback loops

Produce and deliver required reports for the business on demand

Other duties may be assigned by the line manager.

Educational Level

Bachelor’s in business administration, Marketing, Finance, Commerce or Equivalent