Meneja wa Huduma za Fedha za Kidijitali (DFS)

Established in 2004, the Financial Sector Deepening Tanzania (FSDT) is a donor-funded market facilitator that focuses on the financial sector. FSDT’s main goal is poverty reduction through the transformation of the financial sector to ensure it offers quality, inclusive, and sustainable financial solutions that improve the livelihood, well-being, and empowerment of underserved Tanzanians. The work done by FSDT is guided by the Market Systems Development (MSD) approach, which aims to create lasting improvements in income, access to jobs, services, and products for people living in poverty by focusing on transforming economic systems and addressing the root causes of market failures.

The FSDT 2026-2030 strategy is designed to support an inclusive financial sector with effective regulation, infrastructure, evidence use, and solutions that reach underserved groups, especially women, youth, and MSMEs, enhancing resilience, livelihoods, and empowerment in Tanzania. The strategic goal is to achieve a transformative and inclusive financial sector, ultimately improving the financial health of Tanzanians.

The Digital Financial Services (DFS) Manager will be responsible for supporting FSDT’s DFS & Infrastructure Development interventions. S/he will be responsible for designing, implementing, monitoring, reporting and driving interventions cutting across the financial and real sect ors. The individual will be instrumental in managing DFS, health technology, consumer protection and red ress technology , Digital Public Infrastructure (DPI) and Artificial Intelligence (AI) projects . S/he is expected to identify, manage and work closely with public, private and development stakeholders; keep abreast of global DFS, health technology, consumer protection and redress technology, DPI and AI for p rovision of affordable and fit for purpose digital finance services.

Intervention Design and Impactful Implementation

Design, implement, monitor and report on DFS, DPI, AI, health technology, financial sector infrastructure as well as consumer protection and redress technology interventions: Design interventions and implement adaptive management during execution to ensure deployment of impactful projects for a transformative financial sector in the country. Understand the global evolution/innovation trends in DFS & DPI and ensure insights c ontribute to FSDT’s financial sector interventions. Support implementing partners (IPs) through technical support and advise so that they are e quipped to contribute effectively towards financial markets development, inclusiveness, and job creation. Manage ongoing DFS & DPI interventions to drive results, mitigate risks, ensure accurate reporting and adaptive oversight. Manage program reviews, visits, and research as necessary to adaptively manage the performance of pr ojects and achieve targeted outcomes and impact. Build and maintain key relationships with public, private and development partner s, including central bank, government agencies, other complementary development agencies and financial service p roviders to ensure smooth and holistic operations. Design interventions as per the program procedures within FSDT. Specifically, business plans development, strategy formulation, drafting of Project Appraisal Requests (PAR), contribute to implemen tation of strategies to attract potential impactful implementing partners and support identification of instruments that can stimulate inclusive financial markets development, principally where these are likely to promote targeted real sector benefits. FSDT Job Description: Digital Financial Services Manager Page 2

Onboard IPs for the approved interventions through capacity assessment and liaising with the designated Project Accountant to ensure that due diligence and contracting processes are conducted efficiently, and that partners are provided with a quality briefing concerning FSDT’s procedures for project / grant management. Develop, own and track project budgets and cash-flow forecasts that will achieve fund utilization targets, ensure project success and address capacity gaps of partners. Coordinate the entire program of reviews, visits, and research as necessary to adaptively m anage the performance of projects and achieve targeted outcomes and impact. Collaborate closely with the Monitoring Results and Measurement (MRM) team to ensure collection of data, analysis of results and identification of opportunities for improvement such that:

• If desired results have been achieved, contribute to strategies for widespread awareness-raising
• If desired results have not been achieved, contribute to corrective measures such as adjustment of the

approach and periodically support review of the theory of change as appropriate

• Periodically review theories of change, revising as appropriate.

Advocacy, Communications, Knowledge Management & Relationship Building

Contribute to the development, and support implementation of innovative Knowledge, Communications & Influencing plan for digital innovation and DPI development: Build the ecosystem analysis and stakeholder mapping to set clear goals for stakeholder min dset or behaviour change; work collaboratively with the Communications Manager to convert this understanding into a concrete action plan. Contribute to the development and implementation of influencing strategies and inter ventions that drive mindset change and widespread uptake of pro-poor and pro-development financial practices. Contribute to the implementation of the Communication Strategy (e.g. by developing content for written materials/website, participating in campaigns etc.). Contribute to the development of annual and quarterly reports/newsletters and knowledge management materials. Contribute to knowledge management initiatives by working collaboratively with the Know ledge Manager.

Risk and Resource Management

Secure, manage and safeguard programme resources through guidance from the lead DFS and Infrastructure

Development, Project Accountant and MRM

Maintain oversight on overall DFS and Infrastructure Development budget including trac king the spend, monthly, quarterly and annually burn rates. Develop programme/project budgets and adhere to FSDT’s procedures to manage project finances effectively and achieve value-for-money targets. Support the processes associated with sub-granting and liaise with IPs to ensure their compliance with FSDT’s financial procedures and funders accountability requirements. Support the processes associated with procurement of goods and services that are required for each intervention being implemented by liaising with the HR & Corporate Services Manager and ensuring com pliance with relevant policies and procedures. Develop and execute comprehensive risk management strategies for DFS and DPI projects u nder implementation to drive successful interventions.

Leadership & Empowerment of the Team

Manage teams of staff and consultants deployed to each intervention in a manner that empowers t hem to contribute effectively towards achievement of FSD Tanzania's strategy: Ensure that each intervention is resourced with the necessary talent through a combination of recruitment and management of staff and procurement of consultants. FSDT Job Description: Digital Financial Services Manager Page 3

Manage each team towards high standards of performance through clear roles and responsibilit ies and provision of appropriate support; proactively address performance issues through timely constructive feedback, coaching and appropriate corrective action. Utilize a leadership style that will drive employee engagement and keep the t eam motivated to achieve results.

Minimum of bachelor’s degree in computer science, Engineering, ICT with Business or any other relevant degree Certification in Project Management (e.g., PMP/ PRINCE2) (added advantage) Certification in DFS, AI in Finance and DPI (desired)

Minimum 7 years working experience, including in DFS, Health Technology, digital public infrastructure and market infrastructure environment (e.g. Mobile Network Operator, Financial Service Provider with DFS focus, Fintech). Experience managing and influencing key external stakeholders i.e., Implementi ng Partners and provide experience based advise and project management support. Track record of effective management of complex multi-stakeholder projects; ability to manage annual budgets in the $1 million range. Have a good understanding of the major players in financial sector in Tan