Direct Sales Executive

Job Description

• Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.

• Handling urgent calls, emails, and messages when Sales Representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.

• Handling orders by phone, email, or mail and checking that the orders have the correct prices, discounts, and product numbers.

• Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.

• Coordinating with the accounts department.

• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.

• Developing and maintaining filing systems to maintain sales records, prepare reports, and provide financial information to the finance department.

• Hiring and training sales staff and ensuring staff meet their quotas and goals.

• Managing budgets for expenses like bonuses, marketing, and travel.

• Making the company's products and services as attractive to potential customers as possible.

• Ensuring adherence to laws, regulations, and policies.

Skills Required

• Spreadsheets (e.g. Excel, Google Sheets, etc)

• Word Processing and Desktop Publishing Tools (MS Office, Google Docs, etc)