Receptionist

Job Description

Handle incoming and outgoing telephone calls efficiently, ensuring timely communication and directing calls to the appropriate person or department.

Greet visitors professionally and courteously, directing them to the relevant person or department to ensure a positive visitor experience.

Receive, stamp, and record all incoming mail, documents, and correspondence to maintain accurate records.

Maintain daily records of all incoming documents, mail, and cover notes, ensuring proper documentation and filing.

Dispatch outgoing mail and correspondence promptly while maintaining accurate daily records for tracking and reference purposes.

Respond to visitor inquiries and provide accurate information and assistance as required.

Ensure the reception area is clean, organized, and welcoming at all times, creating a positive first impression of the organization.

Maintain and verify records of newspapers, magazines, and other publications received, ensuring all materials are properly accounted for.

Skills Required

Spreadsheets (e.g. Excel, Google Sheets, etc)
Word Processing and Desktop Publishing Tools (MS Office, Google Docs, etc)