Receptionist cum Tele caller

Job Description

Front Desk & Customer Service

Welcome visitors in a professional and courteous manner

Answer, screen, and direct incoming phone calls appropriately

Handle inquiries from customers, suppliers, and visitors

Maintain a clean, organized, and professional reception area

Communication Handling

Receive and distribute incoming mail, parcels, and documents

Relay messages accurately to relevant departments or staff

Maintain proper communication records when required

Administrative Support

Assist in basic clerical and administrative duties (filing, photocopying, scanning)

Support stock/office supply tracking for sundries-related office items

Prepare simple reports or visitor logs as required

Coordination Duties

Coordinate meeting room bookings and visitor schedules

Support logistics between sales, procurement, and warehouse teams when needed

Assist in internal communication within the Sundries Division

Customer & Supplier Interaction

Provide basic product or company information when required

Direct suppliers and customers to the appropriate department (sales, accounts, logistics)

Maintain professionalism in handling complaints or queries before escalation.

Skills Required

Spreadsheets (e.g. Excel, Google Sheets, etc)
Word Processing and Desktop Publishing Tools (MS Office, Google Docs, etc)