Receptionist

Job Description

Make sure the office is open on time and necessary arrangement for office to functions are attended

Receiving and greeting customers and guiding them to the respective officer

Keeping record of all walk-in inquiries

Assist senior officers in their duties

Receiving and recording customer complaints in the register

Arranging for refreshments and or newspapers in the office

Maintaining cleanliness and tidiness of the customer interactive areas

Receiving and answering calls from customers

Recording all customer inquiries over telephone line in the inquiry’s tracker

Responding to customers complaints and reporting to the respective officer for resolving and keeping in touch with

Follow up of all inquiries made over telephone line and convert prospects into customers and keeping a follow up on the sales

Reporting to the supervisor any complaint that he/ she cannot attend for immediate resolving

To master all the forms/documents used in operations of MO Finance Corporation Ltd and to update them accordingly into the

Booking meeting for employees and clients, making sure the boards rooms and booked as per schedule and ready for meetings

Receive and distribute deliveries, incoming mail, posting and delivery of outgoing mail daily. Assist with courier requests and

Maintain inventory of office and kitchen supplies by checking stock to determine inventory levels, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies weekly. Place special orders as needed

Assist with organizing events, including managing RSVP lists, attending events, providing registration support and assisting with events as

Skills Required

Spreadsheets (e.g. Excel, Google Sheets, etc)
Word Processing and Desktop Publishing Tools (MS Office, Google Docs, etc)