Editorial illustration: Call-centre pay: shifts, targets and the minimum wage

Original AI-generated editorial illustration. Fictional people.

Mainland private sector · Monthly TZS · Effective 1 January 2026

These are statutory minimums for the listed categories, not average salaries or take-home pay. They are not a Zanzibar or public-service pay table. Higher contractual wages can apply.

Monthly minimums in TZS, effective 1 January 2026
CategoryTZS / monthPDF
Call centre380,0005

Choose the right category

The call-centre row is separate from telecommunications services. Do not select the telecommunications figure simply because the work happens over a phone.

Questions to settle before accepting

Ask about night rosters, transport after late shifts, training pay, language requirements and the quality metrics used for bonuses. Distinguish attendance rules from performance targets.

Make a fair comparison

Take the fixed wage and add only guaranteed allowances. Model a second case with no target bonus so you can judge whether basic living costs remain covered.

Sources and checks

Reviewed 23 September 2026. Follow the original source for amendments.

General guidance. Confirm the employer’s current requirements and your own pay arrangements before making an application or accepting an offer. Report a correction