A receptionist answers the office phone at her desk.

Photo: Alfredo Dacosta on Pexels

Customer service and reception adverts on Work.tz
PostEmployerAdvertsPay line
Receptionist; receptionist cum tele callerMETL group companies: Mohammed Enterprises, Mo Finance, Mo Assurance4None
Receptionist IITanzania Insurance Regulatory Authority1TIRAS 2
Receptionist cum sales administratorNot named, via KP Recruiters1None
Customer care executiveA-One Products & Bottlers1None
Customer experience executive, Zanzibar and ArushaAbsa Bank Tanzania2None
Customer service officerVisionFund Tanzania Microfinance Bank1None
Customer success manager; customer success officerOptasia; not named, via Temboplus2None

Adverts posted between 11 June and 30 September 2026.

Mainland private sector · Monthly TZS · Effective 1 January 2026

These are statutory minimums for the listed categories, not average salaries or take-home pay. They are not a Zanzibar or public-service pay table. Higher contractual wages can apply.

Monthly minimums in TZS, effective 1 January 2026
CategoryTZS / monthPDF
Business200,5008
Call centre380,0005
Micro credit financial services699,0009
Commercial banks733,0008

What the adverts show

Five of the 12 were still open on 12 October 2026, and reception posts made up half the list. The two Absa adverts ask staff to achieve sales and service targets. The regulator’s Receptionist II post asks for a Form IV certificate with passes in English and Kiswahili and a certificate in reception or telephone operation. None of the private adverts gave a figure.

Which minimum applies

The floor depends on who employs you, not on the desk you sit at. A receptionist at a commercial bank falls under the bank row, one at a microfinance lender under that row, and an agent employed by a specialist call centre under the call-centre row. The 2026 figures in the table run from TZS 200,500 for business to TZS 733,000 for commercial banks.

Shifts and targets

Customer roles often run on rosters. Ask for the shift pattern, transport after late shifts and which part of pay depends on targets, and budget on the fixed wage only. The call-centre pay and bank pay pages cover those sectors in more detail.

Before you accept

Ask for the gross monthly wage, allowances, probation and contract length in writing. For the government post, ask for the amount that matches TIRAS 2 and the step you start on. Then estimate take-home pay with the take-home pay calculator.

Sources and checks

Checked . Follow the original source for amendments.

General guidance. Confirm the employer’s current requirements and your own pay arrangements before making an application or accepting an offer. Report a correction